The Last Interface: Unifying the Digital and the Physical World
(Part 2 of 4. This builds on Part 1: New Kinds of Computers)
The Problem with Today's Interfaces: A Minestrone of Lost Action
We live in an age of remarkable digital convenience, yet our interaction with technology often feels fragmented—a disjointed echo of our real-world activity. Think about the simple act of doing takeout delivery. You physically deliver the bag, but then you must stop, pull out your phone, open the delivery app, and tap a button to confirm the drop-off. You’ve done the same thing twice: once in the physical world and once in the digital world.
This cognitive and physical overhead is what highlights the core limitations of our current digital tools. Our actions are separated from their digital meaning. Paola Antonelli, in describing our reality, noted, “We live today not in the digital, not in the physical, but in the kind of minestrone that our mind makes of the two.” This "minestrone" is delicious in theory but messy in practice. The actions that give our lives structure—the turning of a doorknob, the reaching for a glass, the nodding of a head—are digitally meaningless until we translate them into a click, a tap, or a voice command.
In Designing Interactions Bill Moggridge interviewed Terry Winograd who posited that humans primarily interact with the world through three fundamental channels: locomotion, manipulation, and conversation. What if we could design an interface that fully captures and translates the entirety of these three channels? This is the concept of "The Last Interface": a system so complete in its capture of human action that it could replicate, and ultimately replace, every existing interface we use today, physical or digital.
Locomotion: The Power of Presence and Movement
The first channel, locomotion, is about our movement through space. We’ve already seen its incredible impact through GPS. The global positioning system transformed navigation, logistics, and ride-sharing by simply sensing a device’s location. This raw data created entirely new services.
However, current locomotion-based interfaces are still primitive. They typically rely on a discrete data point (coordinates) rather than the rich, continuous act of movement. Location fencing, for example, triggers an action when you cross an invisible line, but it misses the intention behind your stroll.
Consider the Microsoft Kinect—an early, powerful glimpse into continuous locomotion capture. It tracked skeletal movement to map a body onto a digital avatar. The Last Interface takes this concept to its extreme, using a sensitivity we likely haven't created yet to capture the nuance of every step, stride, or subtle shift in posture. When a food delivery driver walks up to the correct door, their gait, their approach, their deceleration, and their final stance become an input. The sheer fact of their purposeful presence at the threshold could, in a fully realized system, constitute "delivery confirmed," eliminating the need for the redundant app interaction.
Manipulation: Making Intentional Contact Meaningful
The second channel, manipulation, involves how we physically interact with objects. Today, our input devices—the mouse, the keyboard, the small touchscreen—are what we might call low-calorie input devices. They demand minimal physical effort but require a high degree of conscious attention and translation. The act of turning a physical doorknob is a single, intuitive manipulation. The act of "unlocking" a digital door requires locating an app, swiping, maybe entering a code, and then tapping.
The Last Interface changes the game by making the physical manipulation itself the meaningful input. Imagine an app that reminds you to take your medicine. Today, you take the pill, then you open the app to check the box. The interface doesn't know you took it. In the Last Interface, the fine-grained capture of your manipulation—the opening of the pill bottle, the precise motion of lifting the pill to your mouth, the physical act of swallowing—becomes the data that automatically updates your health service. The physical action is no longer lost; it’s an integrated input.
Advancements in representing a sense of touch, the state-of-the-art in haptics, are moving in the opposite direction—from digital output to our sense of touch. The Last Interface focuses on the input: a level of sensitivity that registers the subtle pressure on a physical object, the specific grip on a tool, or the gentle touch on a loved one. Recreating the dynamics of physical interactions and actuating them for users is still in its early days.
Conversation: Beyond Simply Sensing Language
The final channel is conversation, current conversational interfaces like Alexa and similar voice assistants have mastered the art of sensing language—converting sound waves into commands. However, human communication is far richer than mere words.
The true challenge for the Last Interface is capturing the social dynamics that are inherently part of language. It needs to not just hear what is said, but how it's said, to whom, and in what context. This includes tone, body language, facial expressions, and shared gaze.
A complete capture of conversation means that a verbal agreement made in a business meeting, complete with gestures of assent and subtle shifts in posture, would automatically update a shared project management service, creating tasks and assigning owners without a single person having to type "as per our discussion..." This level of awareness transforms the spoken word from a momentary sound into a permanent, meaningful digital record.
The Last Interface
Locomotion and Conversation understanding will continue to grow as Manipulation evolves more slowly and eventually consumes conversation and locomotion as types of Manipulation.
The Building Blocks of Tomorrow
If we succeed in building an interface that fully and continuously captures locomotion, manipulation, and conversation with sufficient detail, a profound shift occurs: all existing computer inputs are made redundant. The physical interface of the doorknob, the digital interface of the mouse, and the conversational interface of a voice app are all merely specific, limited combinations of the three fundamental human actions.
This concept leads to the audacious claim that the only new interfaces that could ever be created would be new combinations of these three building blocks. Hence, this comprehensive system is rightly named "The Last Interface."
This will take time and aspects of this interface may not be possible. Achieving the necessary sensitivity to distinguish a purposeful step from a stumble, or a firm grip from a gentle touch, will require breakthroughs in sensing technology. But the reward is worth the effort: a digital world that ceases to be a separate domain and becomes a seamless, invisible layer enhancing our physical reality. We will finally rejoin the lost actions of the world, making every fundamental human movement meaningful again, bridging the gap in Antonelli's minestrone, and arriving at a truly unified existence.